Contact Customer Care

To expidite your support inquiry, we recommend that you attach a drawing, ESJ, MAJ, DWG or screenshots to help us understand your issue.

Licensing Support:

HASPS and Licensing:

Use this area to inquire about Hasp and Licensing solutions.

Request Hasp Downcounter Extension Code
PointBuilder License Request File

Product:

Use this area to obtain support on specific product, not related to HASP or Licensing.

Autodesk Fabrication CADmep CAD-Duct CAD-Mech CAD-Elec CAD-MEP CAD-Combo	Autodesk Fabrication FABmep FAB-Elec FAB-Combo FAB-Duct FAB-Mech
Autodesk Fabrication ESTmep EST-Duct EST-Mech EST-Elec EST-Combo	Autodesk Fabrication CAMduct CAM-Duct Remote Entry Autodesk Fabrication Tracker Job-Site

Version:

Lock Code:

Description of inquiry:

Severity Level (1-3):

Level 1
	Completely down, cannot work, or production is at a halt
Level 2
	Able to work but some functions or processes are not working
Level 3
	General question, able to work but would like more information

First Name:

Last Name:

Company Name:

Email Address:

Phone Number:

Please attach any other files that will help demonstrate your inquiry if applicable.

Attach:

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